Get in Touch With Us
Whether you have spotted something that needs correcting, want to ask about how we review and rank online casinos, or have a suggestion for content you'd find useful, this page explains the best way to reach us and what to expect once you do.
How to Reach the Team
Email is the most direct route to us. Write to [email protected] and a member of the team will read your message personally. We aim to reply within two working days. During busier periods it may take a little longer, but we always follow up — no message goes unanswered.
To help us get back to you faster, include a short description of your enquiry in the subject line. Telling us upfront whether you are writing about a review, a bonus term, a site correction or something else means we can route your message to the right person immediately.
What You Can Write to Us About
We welcome all kinds of messages. The most common reasons readers get in touch include:
- Content questions — Something on our site is unclear, or you want more detail about how a particular casino, bonus or payment method works in the US market.
- Corrections and updates — Spotted a figure that looks out of date, a broken link, or information that no longer reflects how a casino operates? We take accuracy seriously and genuinely appreciate readers flagging anything that needs a second look.
- Responsible gambling concerns — If you or someone close to you is struggling with gambling, please mention this in your message. We will point you to the right support organisations without delay. You can also visit the National Council on Problem Gambling or call the confidential helpline on 1-800-522-4700 at any time.
- Reader suggestions — Have a topic you would like us to cover, a casino you think we should research, or feedback on how we present our comparisons? We read all of it and use it to shape future content.
- Partnership and editorial enquiries — If you represent an organisation and want to explore how we might work together, introduce yourself and outline your proposal. We assess all commercial relationships independently and they do not influence our editorial rankings.
What Happens After You Write
Every message is read by a real person on our team. We do not send automated responses in place of a genuine reply. Once your email arrives it is reviewed, directed to the appropriate team member, and answered as fully as we can.
If your query relates to a specific casino review — for example, one of the platforms we cover such as Spinblitz, MegaBonanza or Lone Star — please name the site and describe what you found, so we can check our sourced data against what you have seen.
Our Editorial Standards
American Casinos reviews and compares licensed social and sweepstakes casino platforms available to residents across the United States. Our rankings are based on independent research: we look at withdrawal speed and reliability, bonus terms and wagering conditions, the range of games available, payment options, customer support quality, and the responsible gambling tools each platform offers. Commercial relationships — where they exist — do not buy a higher position in our comparisons.
If something we have published is factually wrong, misleading or outdated, we want to know. Readers are often the first to notice when a bonus offer has changed or a policy has been updated, and that feedback directly improves the accuracy of what we publish.
A Note on Response Times
Our target is two working days for all general enquiries. Editorial and partnership discussions may take slightly longer as they involve more people. We appreciate your patience and will always confirm receipt if a reply is going to be delayed.
Thank you for visiting this page. We look forward to hearing from you.